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Buy a pass for any Levi's lot. Enter at the Red Lot 1 entrance with your DMV placard or plate and the placard ID card. Staff direct you to the accessible spaces.

Last checked October 18, 2026

Enter at the Red Lot 1 entrance

All accessible parking at Levi’s is in Red Lot 1, west of San Tomas Aquino Creek, south of Tasman Dr near Great America Pkwy. Find it on the parking map.

You can qualify in two ways:

  1. Buy a pass for any Levi’s lot ahead of time. Show your DMV Disabled Person Placard or disabled license plate, plus the DMV placard ID card.
  2. Buy a game-day accessible pass at the entrance. These are sold while spaces last. You still need the placard or plate and the ID card.

Levi’s charges for all parking, including accessible parking. See where to buy a pass.

Don’t enter at Green Lot 1. That entrance has no accessible stalls. With a Green 1 pass you get a general space. Without one, staff turn you around and send you to Red Lot 1.

When Red Lot 1 fills

Accessible stalls are first come, first served. Once they’re gone, placard holders with a pass go to a lot with a courtesy shuttle. That can be Blue Lot 1, or Pink Lot 4 on Sundays. Ask Mobility Services which lot you will use.

Accessible portable restrooms sit along the path in the Red Lot 1 accessible area.

Carts and shuttles

At NFL games, mobility carts and shuttle buses run before the game and back after it.

FromToHow
Red Lot 1, Pole 31Gate AMobility cart
Great America Plaza shuttle drop-offGate CMobility cart
Red Lot 7Great America PlazaShuttle bus
Blue Lot 1Great America PlazaShuttle bus
Pink Lot 4Great America PlazaShuttle bus, Sundays only

Golf carts also run in Red Lot 1 and Green Lot 1.

Drop-off and pickup

Red Lot 7 is the accessible drop-off and pickup area. Courtesy transport or wheelchair service runs between here and Gate C.

Getting around inside

  • Elevators. The stadium has 25 elevators and 38 escalators. Public elevators are at Gates A, C and F. The Gate B (SAP Tower atrium) elevators serve tower and club seats. Gate E elevators serve the 501 Club and Owners Club.
  • Wheelchair escorts. Escorts are at every entry gate, with benches inside security. After the game, staff can pick you up at your seat. They are first come, first served, with no reservations. Call (408) 579-4610.
  • Bring your own wheelchair. The stadium has no wheelchairs to rent or borrow.
  • Restrooms. All restrooms are accessible.

Accessible seats

Accessible and companion seats are in many locations. Ticketmaster sells them. You can also call the accessible seating line at (415) 464-9377 ext. 4.

The stadium makes no same-day accessible seat exchanges at 49ers games. Non-SBL ticket holders can email ADAexchange@levisstadium.com starting at noon PT the Tuesday before the game. Replies come by 5 PM on the last business day before the game.

Service animals

  • Trained dogs and miniature horses are allowed, including animals in training.
  • Emotional support animals are not allowed.
  • Keep your animal on a leash.
  • Relief areas are near Gates A, B and C, by the bridges.

Captions and the Sensory Room

  • CaptionCast shows live captions on your phone or a stadium device. Go to captioncast.eegicap.com and enter Event ID “levis.” The A-Z Guide says captions also run on the ribbon boards.
  • Sutter Health Sensory Room is in the South Atrium.

To ask about assistive listening devices, ASL at 49ers games or sensory kits, call Mobility Services at (408) 579-4610.

Accessible transit

VTA buses and light rail have lifts or ramps. Drivers announce stops. Service animals are allowed.

VTA ACCESS paratransit

VTA ACCESS is the ADA paratransit service. Book 1 to 3 days ahead. Book next-day trips by 5 PM the day before.

  • A standard one-way trip is $4.
  • A premium trip (same-day or extended) is $16.
  • Eligibility is based on functional ability. It needs an application and a phone interview.

BART

Every BART station has elevators. Wheelchair areas are to the right of the center doors. Wider fare gates are near the elevators.

The discount card is now Clipper Access (formerly RTC). With Clipper Access, Milpitas to Embarcadero is $3.60, against $9.65 on a regular adult Clipper. Bank card taps don’t get the Access discount.

From Milpitas, take the VTA Orange Line to Great America.

Capitol Corridor ambassadors

Capitol Corridor says stadium ambassadors meet wheelchair users on the platform and escort them back from Gate F. They help you take the Tasman Dr ramp.

Mobility Services