Bring one clear bag
The bag policy allows one of these:
| Bag | Size limit |
|---|---|
| Clear backpack, fanny pack or purse | 12 x 6 x 12 inches |
| Clear 1-gallon zip bag | 1 gallon |
| Small clutch | 4.5 x 6.5 inches |
Seat cushions are allowed. Staff inspect and tag medical bags.
What you can bring
These items are allowed, per the permitted and prohibited list:
- Food in a clear bag. Cut fruit into pieces first.
- Factory-sealed plastic water bottles up to 24 oz.
- Clear reusable bottles up to 24 oz.
- Sunscreen, and hand sanitizer up to 12 oz.
- Binoculars under 6 inches, blankets, diaper bags and umbrellas.
Strollers must be checked.
These items are not allowed:
- Coolers, including soft-sided coolers.
- Cans, glass, thermoses, and plastic bottles over 24 oz.
- Alcohol, aerosols, drugs (including marijuana) and weapons (including silverware).
- Laptops, drones, selfie sticks and tripods.
- Cameras with lenses over 3 inches.
- Noisemakers, projectiles, and flags over 2 x 3 feet.
- Helmets not bought at the team store.
- Face coverings that hide your identity.
Signs up to 2 x 3 feet are allowed.
Bag lockers
Security does not hold bags. Mobile Locker Co. runs paid lockers outside the stadium, $20 per bag, at two spots:
- The RV lot near the Hilton.
- Tasman Dr near Gate F.
No re-entry
The A-Z Guide applies this to every Levi’s Stadium event. Leave anything you don’t need in the car or at the hotel.
Smoking is allowed only in designated smoking areas.
Cashless payment
The stadium has no ATMs.
Reverse ATMs turn cash into a card, up to $500 per transaction. They are at:
- C117
- Section 130
- Section 308
Alcohol
- You must be 21 or older with ID.
- You can buy at most 2 drinks per purchase.
- Sales end at the end of the 3rd quarter.
Gate times
The City of Santa Clara posts each game’s gate time 24 to 48 hours before the game.
For example, gates for the 10/19 game open at 3:15 PM. Kickoff is at 5:15 PM.
Will call
Tickets are mobile only. See how mobile tickets work.
Will-call opens 3 hours before kickoff. Get them at either place:
- The remote box offices by Gates A and C.
- The Visa Box Office at Gate F.
Gate lines
49ers Museum
On game days, the museum opens 3 hours before kickoff. You need a game ticket and a museum ticket.
It is also open 10 AM to 4 PM on these days before each home game:
| Game | Museum open |
|---|---|
| Sun 11/8 Raiders | Fri 11/6 and Sat 11/7 |
| Sun 11/29 Seahawks | Fri 11/27 and Sat 11/28 |
| Sun 12/13 Rams | Fri 12/11 and Sat 12/12 |
| Sun 1/3 Eagles | Sat 1/2 only. Closed Fri 1/1. |
Museum tickets cost $35 for adults, $17 for kids 12 and under, and $24 for veterans and Santa Clara residents. A museum ticket gets you 15% off at the team store that day.
The Team Store at Gate A is open Thursday to Tuesday, 11 AM to 5 PM. It is closed Wednesday.
Kids and Sutter Health Plaza
Sutter Health Plaza at Gate C opens 3 hours before kickoff. It has kids’ activities. Staff hand out “My First 49ers Game” certificates there.
- Family restrooms are on every concourse.
- Mini helmets must come sealed from the team store.
- For sensory help and accessibility, see accessible services.
Help at the stadium
- For accessible seating, elevators and wheelchair escorts, see accessible parking and services.
- During events, call the stadium operations hotline at (408) 615-2280.
- For Santa Clara police non-emergency, call (408) 615-5580.